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PRIVACY

&

POLICY

Effective Date: May 24, 2026

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At The Wooden Vow Rentals, we deeply respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your details when you visit our website, utilize our services, or submit an inquiry.

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1. Information We Collect

When you interact with our website, we may collect information you voluntarily provide to us, including:

 Contact Information: Your name, email address, phone number, and event details (such as venue location, event date, and coordinator information) submitted via our booking and inquiry forms.

 Payment and Card Tokenization Data: If incidental fees or item damages occur, separate invoices are issued directly to you rather than charged automatically to a saved card. Payment information is only saved if you choose to create a site account membership and opt to store a card for future transactions. When saved, full payment details are encrypted and tokenized directly through our secure, PCI-compliant payment processor (Wix Payments). We do not store, view, or have access to raw credit card numbers.

 Usage Data: Standard, anonymous website analytics collected via cookies and website hosting tools (such as your IP address, browser type, and pages visited) to help us improve user experience.

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2. How We Use Your Information

We use the information we collect strictly to operate our boutique rental business and serve you.

This includes:

 Responding to your inquiries and providing custom availability, pricing, or quotes.

 Coordinating two-person logistics, delivery, setup, and teardown for your events.

 Processing authorized payments, holding security retainers, or resolving post-event incidental fees as agreed upon in your rental contract.

Improving our website functionality and performance.

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3. Data Protection and Sharing

Your privacy is safe with us. We are the sole owners of the information collected on this site, and we do not sell, rent, or trade your personal information to anyone. We only share your details with trusted service providers necessary to fulfill your request (such as our website and payment platform, Wix, or internal management software) or if required by law.

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4. Data Security

We take extensive precautions to protect your information both online and offline.

 Online Protection: Wherever we collect sensitive information, that data is encrypted and securely transmitted. You can verify this by looking for a lock icon in your browser's address bar and looking for "https" at the beginning of our website address.

 Offline Protection: Only individuals who need the information to perform a specific job (for example, client billing or delivery coordination) are granted access to personally identifiable information. The computers and servers in which we store this information are kept in a secure environment.

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5. Your Rights and Choices

You may opt out of any future contacts from us at any time. Under regional privacy laws (including the Texas Data Privacy and Security Act), you can contact us at any time to:

 See what data we have about you, if any.

 Change, correct, or update any data we have about you.

 Request that we delete your personal information from our active records.

 Express any concern you have about our use of your data.

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6. Contact Us

If you have any questions or feel that we are not abiding by this privacy policy, please contact us immediately via email:

 Business Name: The Wooden Vow Rentals

 Email: ⁠Iinfo@thewoodenvowrentals.com

 Phone: 713-248-7880

 Location: Houston, Texas 

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